We are temporarily closed due to COVID-19. We wish our customers the best of health and apologise for any inconvenience.
Rose & Co Jewelry store is an SSL Website. For your safety and convenience all the items for sale in Rose & Co Jewelry Store can be purchased through PayPal.
To quote PayPal…
“PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. We remember everything for you, safeguarding your bank, credit or debit card details. You can use PayPal to pay for items on eBay, or at any of the thousands of retailers that accept PayPal.”
Delivery is Free! on all orders within the UK. Although we endeavour to get your order to you as quickly as we can, please allow 14 days for receiving your order.
Terms & Conditions
When you send an order to us through the Website for any of our products, your order represents an offer to us to purchase those products selected. We shall not be obliged to accept your order. If we do, your order may be accepted by us when:
your credit or debit card is debited or other payment method is cleared; and
– an email is correctly sent by us to you confirming the order and stating that we have accepted the order to the e-mail address you supplied to us with the order (please note that it is your responsibility to verify that your e-mail mailbox is in proper working order and is able to receive incoming communications.
All prices and charges on the Website are shown in UK pounds sterling and are subject to change. They do not include any delivery charges. These will be shown separately (where applicable) during the order process. Prices may change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation. The Website contains a large number of Products and it is possible that, despite our attention to detail, some of the Products listed on the Website may be incorrectly priced. We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an order confirmation, if the pricing error is obvious and could have reasonably been recognised by you as a pricing mistake.
Delivery will be made to the address provided by you.
Under legislation known as the Distance Selling Regulations, you have a right to cancel orders for certain items purchased from our Website within a statutory cooling-off period. This is 28 days from the day after the date on which the Product was delivered. Please note that earrings cannot be exchanged unless faulty, for reasons of hygiene. Products which may be returned must be new and unused (this means: there are no marks or evidence of wear on the Products, the tags/swing tickets must not have been removed, and the item must be returned in its original pouch/packaging. We do not sell used products and will not accept any products back with any indication that it was used. In such cases, the products will be returned to the purchaser. Rose & Co is not responsible for any item that is not returned in the manner set out in these T&C’s).
To cancel your order, please provide us with written notice by email to:
in each case within the statutory cooling-off period and give details of the Product you wish to return. A refund will be made to the card used when placing your original order and will be for the full amount of the Product purchased – it is important that you return the Products promptly so that we can carry out the refund within 7 days of receipt. Please note, that you will be responsible for the delivery charges and costs of returning the items to us unless we delivered the item to you in error, or if the item in question is damaged or defective.
Tel: 01206792280 Rose & Co (Registration No: 975716) 51 Goldcrest Close, Colchester, Essex CO4 3FN. Please note we are an online business.
For all inquiries please contact: email@example.com